CIS-HAM Practice Test

CIS-HAM Practice Test practice questions, page 8 of 8, with answer review and explanations.

Question 36

Which mobile app allows the user to conduct an inventory audit?

  1. ServiceNow Agent mobile app
  2. Mobile My Inventory
  3. Mobile Hardware Asset Management
  4. Mobile My Assets
  5. ServiceNow Inventory mobile app

Question 37

When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?

  1. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
  2. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
  3. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
  4. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.

Question 38

During an audit, when is the Expected Assets list populated in the asset audit form?

  1. When the nightly scheduled job runs
  2. When scanning completes
  3. When scanning begins
  4. Pre-populated by the asset manager before audit
  5. When the asset manager Submits the results

Question 39

Which of the following are valid substates of the Retired state? (Choose four.)

  1. Disposed
  2. Donated
  3. Vendor Credit
  4. Destroyed
  5. Pending Disposal
  6. Sold

Question 40

When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom? • Assigned to • Model • Model category • State • Stockroom • Substate

  1. The stock manager must create a separate model record if the cost per item is more/less
  2. The data is automatically merged to create a blended quantity and cost
  3. The data is automatically created in a new record if the cost per item is more/less
  4. The stock manager must merge the consumable records to create a blended quantity and cost