CIS-HAM Practice Test

CIS-HAM Practice Test practice questions, page 6 of 8, with answer review and explanations.

Question 26

What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

  1. Transform mappings
  2. Mapping assist
  3. Normalization transformation
  4. Normalization mappings
  5. Transform normalization

Question 27

During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

  1. Missing transform map
  2. Plugin issues
  3. Invalid transform map
  4. Missing data

Question 28

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

  1. Create consumable asset
  2. Don't create assets
  3. Merge CI
  4. Leave to category
  5. Create assets

Question 29

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

  1. No configuration is required: asset tasks automatically activate behind the scenes
  2. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
  3. Activate HAM and then re-run the scheduled FSM jobs
  4. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs

Question 30

When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

  1. The software allocations remain with the hardware asset and need to be reclaimed manually.
  2. The software allocations are automatically returned back into inventory.
  3. The software allocations are removed from the asset, but not returned to inventory.
  4. The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
  5. The behavior is controlled by the configurable system property glide.ham.retire_sw().