CIS-DF Practice Test practice questions, page 3 of 10, with answer review and explanations.
Question 11
The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping. Which field on an Incident form is automatically populated after a CI is selected that references an appropriate support group?
Support Group
Approval Group
Change Group
Assignment Group
Managed by Group
Question 12
A Configuration Management Process Owner is preparing solution options for presentation to the technical governance board for ingesting custom CIs to the CMDB. The solution needs to align with best practice, minimize the cost of future work (technical debt) and ensure compliance with future upgrades. Which solutions accomplish this? (Choose two.)
Repurposing a base CI class and rename attributes, as required
Extending an existing CI class table to accommodate the custom CI class attributes
Installing or upgrading the ‘CMDB CI Class Models’ store application to find a suitable existing CI class accommodating any new attributes
Extending an existing Asset class table to accommodate the custom CI class attributes
Question 13
A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident Form. Where does the CMDB Administrator designate Principal Classes?
CI Class Manager
CMDB Workspace
CMDB Data Manager
System Properties
Question 14
The CMDB Administrator has set-up two Dynamic Reconcilliation Rules within the ServiceNow Production Instance. The ‘Server’ class has a Dynamic Reconciliation Rule of largest value for the RAM field. The ‘Windows Server’ class has a Dynamic Reconciliation Rule of most reported for the RAM field. Given the above data in the Multisource CMDB, which value would be added to the CMDB for RAM for a ‘Server’ CI?
4.096 MB
8.192 MB
2.048 MB
Question 15
A CMDB Administrator needs to import external data into the CMDB. As the CMDB Administrator wants to reduce the risk for creating duplicates and to update information from unauthorized sources, it has to be ensured that the Identification and Reconciliation API will not be bypassed. What is the recommended method to import data into the CMDB utilizing the Identification and Reconciliation API?