CGEIT

CGEIT practice questions, page 17 of 19, with answer review and explanations.

Question 81

An enterprise is evaluating a Software-as-a-Service (SaaS) solution to support a core business process. There is no outsourcing governance or vendor management in place. The CEO's FIRST course of action should be to:

  1. establish a contract with the SaaS solution provider.
  2. instruct management to use the standard procurement process.
  3. ensure the service level agreements (SLAs) for service providers are defined.
  4. ensure the roles and responsibilities to manage service providers are defined.

Question 82

Which of the following would BEST help to ensure timely reporting on risk events and responses to appropriate levels of management?

  1. Corporate directory
  2. Key personnel interviews
  3. Emergency response team
  4. Escalation procedures

Question 83

When developing an IT governance framework, it is MOST important for an enterprise to consider:

  1. stakeholders' support.
  2. information technology risk.
  3. framework development cost.
  4. information technology strategy.

Question 84

Which of the following would be MOST useful for prioritizing IT improvement initiatives to achieve desired business outcomes?

  1. Portfolio management
  2. Budget variance analysis
  3. IT skills matrix
  4. Enterprise architecture (EA)

Question 85

Which of the following BEST supports an IT strategy committee's objective to align employee competencies with planned initiatives?

  1. Set management goals to hire co-operative work experience students.
  2. Specify minimum training hours required for continuing professional education.
  3. Add achievement of competencies to employee performance goals.
  4. Require balanced scorecard concepts training of all employees.