requiring the establishment of an enterprise-wide program management office.
ensuring the cost-effectiveness of the internal control system.
requiring the establishment of an enterprise risk management (ERM) framework.
Question 62
An IT investment review board wants to ensure that IT will be able to support business initiatives. Each initiative is comprised of several interrelated IT projects. Which of the following would help ensure that the initiatives meet their goals?
Verification of initiatives against the architecture
Review of the business case for each initiative
Establishment of portfolio management
Review of project management methodology
Question 63
Which of the following is MOST critical to support IT governance cultural changes within an organization?
IT governance process manuals
Regularly scheduled governance training
Demonstrated management commitment
Established IT monitoring and measuring
Question 64
An enterprise has decided to use third-party software for a business process which is hosted and supported by the same third party. The BEST way to provide quality of service oversight would be to establish a process:
to qualify service providers.
for enterprise architecture updates.
for robust change management.
for periodic service provider audits.
Question 65
In a successful enterprise that is profitable in its marketplace and consistently growing in size, the non-IT workforce has grown by 50% in the last two years. The demand for IT staff in the marketplace is more than the supply, and the enterprise is losing staff to rival organizations. Due to the rapid growth, IT has struggled to keep up with the enterprise, and IT procedures and associated job roles are not well-defined. The MOST critical activity for reducing the impact caused by IT staff turnover is to: