Certified Platform Administrator II

Certified Platform Administrator II practice questions, page 5 of 5, with answer review and explanations.

Question 21

The support operations team has noticed some invalid data in the custom Primary Issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there is a validation rule to ensure clean data on case records. Why are records being updated with data that violates the validation rule?

  1. The field is being updated by an Apex before trigger
  2. The user has the Modify All Data permission on the object.
  3. The field is being updated by a workflow field update.
  4. The data change is triggered by an update record Flow element

Question 22

Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues. Which two tools should the administrator use to update the owner of these leads? (Choose two.)

  1. Mass Update
  2. Dataloader.io
  3. Bulk API
  4. Import Wizard