Certified Experience Cloud Consultant Practice Test

Certified Experience Cloud Consultant Practice Test practice questions, page 5 of 6, with answer review and explanations.

Question 21

Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners; however, some of the information captured by the Sales team on the lead record should not be shared with partners. Which two steps should UMS take at a minimum in order to meet the requirement? (Choose two.)

  1. Create a separate channel for partners in PRM Workspaces.
  2. Create Lead Record Types for Lead Distribution.
  3. Create Page Layouts for Lead Distribution.
  4. Enable “Lead Sharing” in Digital Experience settings.

Question 22

Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF’s approach. In what two ways can Lightning Bolt help DF accomplish this? (Choose two.)

  1. Lightning Bolts can help organize, manage, and reuse digital content.
  2. Lightning Bolts can help minimize licensing and provisioning cost.
  3. Lightning Bolts can help reduce implementation time.
  4. Lightning Bolts can be distributed and reused.

Question 23

DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity. Which two steps are part of setting up Lead Sharing or Lead Distribution for partners? (Choose two.)

  1. Configure Lead Creation and Lead Distribution inside PRM Workspace.
  2. Create Page Layouts for Lead Distribution.
  3. Enable “Allow External Lead Sharing” in Digital Experience settings.
  4. Create Assignment Rules for Lead Distribution.

Question 24

Universal Containers (UC) is looking to create a site that supports channel sales, lead distribution, and deal registration. Which template should UC select?

  1. Customer Account Portal
  2. Partner Central
  3. Help Center
  4. Build Your Own

Question 25

Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects. Which two points should the Experience Cloud consultant consider when reviewing the package? (Choose two.)

  1. Custom list views for custom objects are not included as dependencies.
  2. Custom list views for custom objects are included as dependencies.
  3. Custom list views for standard objects are included as dependencies.
  4. Custom list views for standard objects are not included as dependencies.