ADM-201

ADM-201 practice questions, page 15 of 56, with answer review and explanations.

Question 71

What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?

  1. Auto Response Rules
  2. Assignment Rules
  3. Web-to-Lead
  4. Escalation Rules

Question 72

When a Lead is converted, an Account, Contact and _______ record are created.

  1. Lead
  2. Case
  3. Campaign
  4. Opportunity

Question 73

Queues can be made up of the following

  1. Users
  2. Public Groups
  3. Roles
  4. Profiles
  5. External Chatter Users

Question 74

Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

  1. True
  2. False

Question 75

The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

  1. Create 3 assignment rules
  2. Create 1 assignment rule with multiple criteria entries
  3. Create an assignment rule and 2 workflow rules
  4. Use workflow rules to accomplish this