ACD101 Practice Test

ACD101 Practice Test practice questions, page 5 of 5, with answer review and explanations.

Question 21

You need to start a process using an email trigger. How should you configure this process model using the Process Model Properties dialog?

  1. Go to File > Properties > Alerts. Configure the Custom Alert settings.
  2. Go to File > Properties. Set the proper Process Display Name.
  3. Go to File > Properties. Select the Public Events checkbox to allow anyone to fire triggers.

Question 22

What are three ways to trigger a process from a process model? (Choose three.)

  1. Use a subprocess.
  2. Call a web API.
  3. Use a!recordActionItem().
  4. Use a Start Process smart service.
  5. Run a!startProcess() from a script task.

Question 23

You have two record types: ACME_Student and ACME_Class. You need to add a many-to-many relationship between these two record types. What should you do?

  1. Create a new record type with data sync enabled, then add a one-to-many relationship from each record type (ACME_Student and ACME_Class) to the new mapping record type.
  2. This relationship cannot be modeled using record type relationships.
  3. Add the relationship from either ACME_Student or ACME_Class, then select Many-to-Many under Relationship Type, and add the corresponding keys.

Question 24

You need to add a new attribute to your database-backed synced Acme employee record. What should you do?

  1. Add the new field manually to the ACME_Employee database table and run a database script to resync the Acme employee record.
  2. In the record data model, you add the new field in the ADD SOURCE FIELDS. Save the field with the Update Table checkbox active.
  3. In the record data model, you add the new field with ADD RELATIONSHIPS. Save the newly created relationship and use the field.