7303

7303 practice questions, page 3 of 3, with answer review and explanations.

Question 11

A company is running Communication Server l000E RIs. 6.0 software with a 1005r Avaya CallPilot server installed at their headquarters in London. The Avaya CallPilot installation has been completed and the CS1000E has been correctly configured. What will happen to a call if it is placed to CDN 3300?

  1. The call will be routed to Avaya CallPilot for treatment.
  2. The call will follow the default DN as configured on the CDN.
  3. The caller will receive busy or overflow
  4. The caller will be redirected to the attendant/switchboard.

Question 12

A technician is installing a now Avaya CallPilot Server, and has programmed the new ACD Queue and virtual agents for the DS0 connectivity. In the Configuration Wizard, in which three fields is the information entered?

  1. TN, class ID, number of TNs to be added
  2. number of TNs to be added, ACD Queue number, Key 0
  3. TNs, ACD Queue number, Key 0
  4. TN, Key 0, Key 1

Question 13

A technician is upgrading a 2011 to Avaya CallPilot RIs. 5.0. The image installs but the system hangs when booting into Windows 2003. Which two items should be checked? (Choose two.)

  1. The BIOS has been upgraded to 6.0.3.
  2. The keyboard and mouse are plugged in correctly.
  3. The external CD-ROM and Tape drive are connected.
  4. The BIOS option for Operating System type is set to 'other'.