6202 practice questions, page 2 of 3, with answer review and explanations.
Question 6
You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server Utility installation. Which operation on the server can the Server Utility perform?
Perform event preferences
Perform database restores
Administer Contact Center Agent login credentials
Modify Real-Time Display interface parameters
Question 7
You are installing a standalone Contact Center Manager Server (CCMS) The Application will be installed on a Windows Server 2008 operating system. As a part of the Windows Server 2008 operating system preparation the IPv6 option needs to be removed. What is one way to disable IPv6 functionality?
IPv6 is disabled by default on Windows Server 2008 operating system
Perform a NET USE IPV6 DISABLE within a command window
Under Control Panel, go to System and Security and remove IPv6 addressing
Right chick on the Local Area Connection Adaptor and select Properties, then clear the IPv6 check box
Question 8
Which operating system features should be enabled in Windows Server 2008 operating system before you install Contact Center Manager Administration (CCMA)?
Windows Server Backup for running CCMA Server Backups and Internet Information Services (IIS)
TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view reports on the server
Storage Manager for SAN's for managing the remote backups and IIS
IIS and XPS Viewer to view reports on the server
Question 9
In a SIP based Avaya Auraâ„¢ Contact Center, the Contact Center Manager Server (CCMS) supports secure Transport Layer Security (TLS) communication. When implementing Security Certificate management for TLS in the CCMS, what is the first step that must be accomplished?
Create the Certificate Store in the CCMS
Apply the Signed Certificate to the CCMS
Create a Certificate Signing Request (CSR) file from the CMS
Apply the Certificate Authority (CA) Root Certificate to the CCMS
Question 10
A company is planning to implement a stand-alone Contact Center Manager Server (CCMS) license with 50 Voice Agents. Which license type should the company purchase?