3308

Review 64 3308 practice questions with answer explanations and community insights.

Question 1

You are playing back a contact in the interactions application under contacts. The audio is playing fine, but you have no screen replay. You have confirmed that the screen has recorded, and is replayable from the Avaya Contact Recorder (ACR). What is causing this problem?

  1. ThePlayBackInstallation application has not been installed on your computer.
  2. Your role does not allow you to replay screen.
  3. You are logged in a wsuperuser.
  4. Your preferences is not set to display screen for contacts replay.

Question 2

Using a new computer, you are trying to log into the Enterprise Manager for the Application Server. , Internet Explorer closes with no error. What is causing this problem?

  1. You are using Internet Explorer 8
  2. You are using the wrong URL
  3. You don’t have network connectivity to the Application Server.
  4. You have the pop-up blocker turned on.

Question 3

You are in the process of creating a new supervisor on the Framework server. You have created the user profile, but when you try and assign access rights, the "Edit Access Rights" button is greyed out. What is causing this problem?

  1. You have not created a valid profile.
  2. You have not created the user name and password.
  3. You have not created the profile as a supervisor.
  4. You have not assigned a user to a group.

Question 4

To check the CPU utilization of the Avaya Contact Recorder (ACR) server, which two items could you use? (Choose two.)

  1. the Windows 2008 Resource Monitor
  2. the Linux top command
  3. the CPU utilization page in the ACR web client
  4. the Linux var logs

Question 5

A customer cannot connect to the Avaya Contact Recorder (ACR) server web client. Which log should you check?

  1. the Tomcat Logs
  2. the Catalina logs
  3. the usage report logs
  4. the var logs
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