3300

3300 practice questions, page 2 of 3, with answer review and explanations.

Question 6

Which two commands can update the value of a call variable? (Choose two.)

  1. GIVE
  2. READVAR
  3. ASSIGN TO
  4. COLLECT DIGITS
  5. SEND REQUEST

Question 7

How many seconds are recommended that a script should wait after queuing a contact to a skillset?

  1. WAIT 1
  2. WAIT 2
  3. WAIT 4
  4. WAIT 8

Question 8

A customer with Avaya Aura Contact Center has written a script application. The Problem View Is showing a syntax error with the following area of script: IF DAY OF WEEK EQUALS MONDAY..FRIDAY THEN What is the correct syntax required for this application?

  1. IF DAYS OF WEEK EQUALS MONDAY..FRIDAY THEN
  2. IF DAY OF WEEK EQUALS MON..FRI THEN
  3. IF DAY OF WEEK - MONDAY FRIDAY THEN
  4. IF DAY OF WEEK = MONDAY..FRIDAY THEN

Question 9

A supervisor with Avaya Aura Contact Center would like to create a custom Application Display The data fields available are cumulative, fixed, and instantaneous. What is an example of a cumulative data field?

  1. Application Name
  2. Average Answered Delay
  3. Calls Waiting
  4. Service Level Threshold

Question 10

You just installed a new Avaya Aura Contact Center (AACC) Installation and you need to configure it to talk to the Avaya Media Server (Avaya MS). Which configuration options do you needed to configure to accomplish this?

  1. Media Servers and Routes
  2. Media Servers and Media Service and Routes
  3. Routes and Contact Types
  4. CONs (Route Points) and Skillsets