220-1101

220-1101 practice questions, page 6 of 25, with answer review and explanations.

Question 26

A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

  1. Install the most recent firmware upgrade available for the printer.
  2. Contact the vendor for a hardware replacement.
  3. Reinstall the printer software and drivers, and then restart the printer.
  4. Read the installation manual and configure duplex settings.

Question 27

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?

  1. Hidden SSID
  2. Device interference
  3. Ethernet port flapping
  4. High ISP latency

Question 28

Which of the following cloud models maintains access, even when a local internet outage occurs?

  1. Private
  2. SaaS
  3. Community
  4. Public

Question 29

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following should the user confirm are available on the PC before making the purchase? (Choose two.)

  1. SATA
  2. M.2
  3. PCIe.
  4. SAS
  5. SCSI
  6. DRAM

Question 30

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

  1. Replace the graphics card.
  2. Replace the screen, as the customer insists.
  3. Recommend the usage of an external display instead.
  4. Ensure the backlight is functioning as expected.