Account Removal Request

     

    Account Removal Policy

    1. Overview

    This policy outlines the process for customers to request account deletion and the steps taken by our team to remove all related information. Our goal is to ensure a secure and transparent removal process while complying with data protection regulations.

    2. Requesting Account Removal

    Customers who wish to delete their account must submit a formal request via one of the following methods:

    • Account Deletion Request Form (available on our website)
    • Contact Us Page (email or support ticket)

    The request must include:

    • Full Name
    • Registered Email Address
    • Reason for Account Deletion (optional)

    3. Data Removal Process

    Once verified, we will:

    1. Remove all personal data associated with the account, including:
      • User Profile Information
      • Purchase History (if applicable)
      • Subscription or Billing Details
      • Exam/Quiz Progress and Results (if applicable)
    2. Anonymize any non-personal data that must be retained for legal, reporting, or operational purposes.

    4. Notification of Completion

    Once the deletion process is completed, we will send a final confirmation email to the customer, informing them that all related information has been removed from our system